Have you ever wondered, when you see another person upset, “what the heck do I say right now?” or “this is so awkward!” Do you wonder how to draw a quiet, withdrawn teenager out of their shell and get them to talk to you more, to open up to you if there’s distance in the relationship? Do you wonder “why doesn't my child listen to me?”

When your partner is upset or hurting - and you want to help but you’re so worried about the problem you don’t even know what to say and everything you DO say seems to be the wrong thing? 

Or what about when your spouse is having a hard time, say it’s a problem at work, and you know the solution, but the more you offer suggestions, the more frustrating the conversation becomes? 

The #1 reason even the most “well-intended” conversations can fall flat - and it has to do with the role we are taking on in the moment we are witnessing a loved one having a hard time.

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